Slots / Casino
sg888 collects only the information needed to run your session, process wallet transactions through bKash, Rocket or Bank Transfer, and keep your account secure. Access to this platform and the scope of this policy depend on your local law and eligible regions.
When you open an account, we collect the registration details you enter — email address, chosen username and the contact information you provide at sign-up. When you make a deposit or withdrawal using bKash, Rocket or Bank Transfer, we record the transaction reference and wallet identifier associated with that action. We do not store your full bKash PIN or Bank Transfer credentials; those remain with your chosen payment provider. We collect session data — device type, browser version and approximate network region — to keep your account working consistently across mobile and desktop. This data is used only to operate your account, confirm transactions and respond to your support requests. We do not sell your personal information to third parties. We may share data with payment processors and identity verification services strictly where needed to complete a transaction or comply with a legal obligation applicable to eligible regions. Retention periods follow the requirements of the jurisdiction under which your account operates. You can ask us to review what we hold at any time by writing to our published support address. Where local law permits, you may also request correction or deletion of specific records.
This policy covers data we handle directly through your sg888 account. It does not extend to third-party services you reach through links on our site, nor to the independent data practices of payment providers like bKash or Rocket. Understanding the boundary helps you know who to contact when a question arises about a specific service.
Registration details, login records and session tokens created when you sign in through our site or mobile browser fall fully within this policy. We manage these directly and you can request a review of them through our support route.
Transaction references from bKash, Rocket or Bank Transfer deposits and withdrawals are recorded inside your account history. The payment provider holds its own record under its own privacy terms — our policy covers only the reference we store on our side.
Pages, game lobbies and promotional notices you browse on sg888 generate anonymised interaction logs used for site performance. These logs do not identify you personally and are not linked to your account profile unless you are signed in.
Links to game studios, payment gateways or external support tools take you outside our policy boundary. Those services operate under their own terms. We recommend you read their privacy statements before sharing data with them.
Your account gives you direct access to several pieces of your own data. Inside the account settings area, you can review the contact details and preferences you entered at registration and update them if anything has changed. Transaction records — including any bKash or Rocket deposit reference — are visible in your account history tab. If you believe a record is inaccurate, write to our support team with the specific detail you want corrected; we will review it and respond through the same channel. If you want to know exactly what data we hold about you, send a written request to our published support address and we will compile a summary. Requests to delete specific records are handled case by case; deletion may not be possible where retention is required under applicable law for your region. All requests are acknowledged in the order they arrive — no specific turnaround is promised, but we do not ignore submissions.
Open the account settings page to see the email, contact information and preferences currently on your profile. Compare them against what you entered at sign-up and flag anything that looks wrong.
Write to support with the field name and the value you believe is incorrect. Include your account email so we can locate the right record. We review corrections and reply through the same support channel you used.
Send a written request to our published support address asking for a summary of the data we hold on your account. We compile this from registration records, session logs and transaction references stored on our side.
Where local law permits and no retention obligation applies, you may request removal of specific records. We assess each request individually and let you know whether it can be completed or why a legal requirement prevents it.
Privacy questions are handled through the same support routes we use for account and wallet queries. Use the channel that works best for your device — all three routes reach the same team. If your question involves a specific transaction reference from bKash, Rocket or Bank Transfer, include it in your first message so we can locate the record without a follow-up.
Open the chat widget from any page on sg888 while signed in. State your privacy question clearly and include your account email. The chat team will route your request to the appropriate person.
Send a written message to the support email address published in the Help section of your account. Email is the preferred route for data summary and deletion requests, as it creates a written record for both sides.
The Help section inside your account lists the current support routes and published policy documents. Check there first for updated contact details before sending a message, as routes may be updated periodically.
We apply technical controls to keep your account data separate from unauthenticated traffic. Cookies are used to maintain your login session and remember display preferences — they are not used to build advertising profiles. You can clear cookies through your browser settings at any time; doing so will sign you out of your current session. Retention periods follow applicable legal requirements for your region and account type.
We place a session cookie when you sign in. It keeps you authenticated while you browse the lobby or check your bKash transaction history. Clear it in your browser settings to end the session immediately on that device.
We keep your account records for as long as your account is active and for any additional period required under the law applicable to eligible regions. When retention is no longer required, records are removed from active storage.
Payment processors handling bKash, Rocket and Bank Transfer transactions receive only the reference data needed to confirm a transfer. No browsing history, game session detail or personal profile is shared with them.
When we update this policy, the revised version is published on this page with a new effective date. Continued use of your account after a published update means you have read the revised terms. Check this page periodically to stay current.
Below are the questions we receive most often about how sg888 handles account data, cookies and your rights under this policy. If your question is not covered here, reach out through the support routes listed on this page.
No. We store only the transaction reference and wallet identifier returned by the payment provider after a completed transfer. Your bKash PIN and Rocket credentials stay with those providers and are never passed through or stored by sg888.
Yes. Send a written request to our published support email asking for a data summary. We compile registration details, session logs and transaction references from your account and send them back to the address on file. Requests are handled in the order they arrive.
This policy applies to anyone who opens an account or browses sg888 from an eligible region. Access and the scope of your rights under this policy depend on your local law and the region from which you access the site.
Retention periods follow the legal requirements applicable to your region and account type. Active account records are kept while your account remains open. After closure, we retain only what applicable law requires and remove the rest when that period ends.
When you close your account, we stop using your data for operational purposes. Records required under applicable law for eligible regions are retained for the legally required period. You can request confirmation of what remains by writing to our support address after closure.
Write to support through live chat or email with the specific field and the value you believe is wrong. Include your account email address so we can locate the right record. We review the request and reply through the same channel, letting you know what was changed or why a change was not made.